Privacy Policy for HelloBetter Webinars

Last update: August 2, 2021

This privacy policy contains information about the processing of your personal data when participating in HelloBetter video webinars (Virtual Q&As, themed online meetings and web conferences). This privacy policy does not apply to data processing on our websites. You can find the privacy policy for our website here. By clicking on the respective headings you will receive further information.

  • 1. Contact details of the responsible person

    HelloBetter is a trademark of the

    GET.ON Institute for Online Health Trainings GmbH
    Schrammsweg 11
    20249 Hamburg

    Phone: +49 (0)40 / 532 528 67

    which is responsible for the processing of your personal data.

  • 2. Contact details of the data protection officer

    Data protection officer of HelloBetter
    GET.ON Institute for Online Health Trainings GmbH
    Oranienburger Str. 86a
    10178 Berlin


  • 3. Data processing when participating in a HelloBetter webinar
         3.1 Scope and legal grounds of the processing of personal data

    If you would like to participate in our webinars, you need to register on our webinar registration page. Your registration is voluntary. To process your registration and send you an invitation with a link to the webinar, we require the following registration data:

    • name
    • e-mail-address
    • questions you may want to ask before the webinar

    The processing of your personal data is based on your consent according to Art. 6(1)(a) GDPR. If you do not give us your consent, participation in the webinar is not possible.

    You can revoke your consent to the processing of personal data at any time. If you revoke your consent, you can no longer join the webinar. Please note that the revocation is only effective for the future. Data processing that took place before the revocation is not affected.

  •      3.2 Recipients of personal data

    We use the services of Zoom Video Communications, Inc. (95 Emerson Street, STE 601, Denver, Colorado, 80218, USA) to provide the necessary infrastructure required. Zoom also provides the registration page, so your personal data will be transmitted to Zoom to provide you with an invite to the webinar. Please note that Zoom’s pivacy policy applies for the processing of your registration and video data.

  •      3.3 Storage period of your data

    We delete your registration data after the webinar has been held.

  • 4. Lieferando voucher

    HelloBetter may offer to provide catering via Lieferando vouchers. In case you give your consent (Article 6(1)(a) GDPR), we will forward your first name, last name and email-address to Lieferando (yd. yourdelivery GmbH, Am Karlsbad 16, D-10785 Berlin, Germany). You will receive the voucher code that allows you to order food on Lieferando’s website via email. Use of the voucher code is voluntary. In case you do not want to give your consent or decide not to use the voucher, there will be no negative consequences if you do not give your consent.

    Please note that any data you provide to Lieferando when placing your order will be processed according to Lieferando’s privacy policy.

    We retain your personal information required to provide the voucher until the statutory rentention period for invoices has expired. This is the case after 10 years.

  • 5. Data subject rights

    You can exercise the rights listed below. For the right to information and the right to deletion, the restrictions according to §§ 34 and 35 BDSG (German Federal Data Privacy Act) apply.

  •      5.1 Information according to Article 15 GDPR

    You can request information about your personal data processed by HelloBetter, along with a copy of the data.

  •      5.2 Right of rectification according to Article 16 GDPR

    If your data is incorrect or incomplete, you have the right to request the correction or completion of your personal data.

  •      5.3 Deletion of your personal data according to Article 17 GDPR

    You can request the deletion of your personal data if one of the following reasons applies:

    • The personal data are no longer necessary for the purpose for which they were collected or otherwise processed.
    • You object to the processing in accordance with point 6 and there are no overriding legitimate grounds for the processing.
    • The personal data have been processed unlawfully.
    • The deletion of personal data is necessary to comply with a legal obligation under Union or German law.

    This does not apply insofar as the processing is necessary:

    • To comply with a legal obligation which requires processing in the relevant law.
    • To assert, exercise or defend legal claims.

  •      5.4 Restriction of processing according to Article 18 GDPR

    You may request the restriction of the processing of your personal data if one of the following conditions applies:

    • You dispute the accuracy of the personal data.
    • The processing is unlawful and erasure of your personal data is refused by you.
    • The data is no longer needed for the purposes of processing, but is required by you for the assertion, exercise or defence of legal claims.
    • You have objected to the processing (see right of objection, point 6) and the weighing of interests in the context of the objection procedure has not yet been c

  •      5.5 Data portability according to Article 20 GDPR

    You have the right to receive a copy of personal data which you have provided to HelloBetter in a structured, commonly used and machine-readable format.

  •      5.6 Right to lodge a complaint with a supervisory authority according to Article 77 GDPR

    You have a right to lodge a complaint with a data protection supervisory authority. The supervisory authority responsible for HelloBetter is

    Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit

    Prof. Dr. Johannes Caspar
    Ludwig-Erhard-Str. 22, 7th floor
    20459 Hamburg

    Phone: +49 (0)40 / 428 54 – 4040
    Fax: +49 (0)40 / 428 54 – 4000

  • 6. Right of objection according to Article 21 GDPR

    You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6(1)(f) GDPR (data processing on the basis of a legitimate interest of HelloBetter).

    If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of establishing, exercising or defending legal claims.

  • 7. Automated decision-making and profiling

    Automated decision-making or profiling that produces a legal effect concerning you does not take place.